Job Detail

Sales Support Assistant

Pumps & Motors of Belize
Belize City
Full Time
Category : Admin/Human Resources Salary : Experience(s) : 3 Year


The Sales Support Assistant represents a first point of contact to customers and plays a key administrative role in supporting the sales team at Pump & Motors Belize (PMB). The incumbent will work in a challenging and competitive environment, processing sales-related paperwork and coordinating visits to new and established customers in order to support the outside sales team to achieve company’s sales goals. This post will be responsible to handle invoices, chasing up overdue payments, monitoring ongoing orders and offer assistance with orders, requests and complaints.

About Pumps & Motors of Belize





  • Attend to in-house and floor sales;
  • Administers  sales order process including:

– Issuance of detailed quotations and proposals;

– Acknowledge purchase orders and send Quotations to customers;

– Prepare and process sales orders;

– Update and maintain delivery/shipment schedule;

– Coordinate shipments to/from customers;

– Coordinate delivery and/or installation with customers;

–  Communicate with Supervisor regarding orders and delivery status;

  • Execute telephone sales to wholesale and retail clients;
  • Maintains current and accurate customer files and information;
  • Coordinates sales and marketing plan using SAP software;
  • Coordinates outside sales persons’ activities/visits/training schedules;
  • Coordinate outside sales force activities and serve as in-house support for outside sales force customers;
  • Maintain open communication channel with sales associates to ensure proper performance and development of sales activities.


Customer Service

  • Attend to all walk-in customers, customer calls and emails in a prompt manner;
  • Follow up with sales quotes and customer complaints;
  • Act as liaison between customers, sales persons  and other departments within the organization to help ensure customer satisfaction.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements that follow are representative of the knowledge, skills and/or abilities required.



  • A minimum of an Associate Degree in Business Administration or Marketing is acceptable.

 Work Experience

  • At least three years relevant work experience in sales and customer service field.


 Key Competencies, Attitudes and Behaviours

  • Self-starter
  • Strong analytical skills;
  • Team player;
  • Flexible;
  • Proactive;
  • Organized;
  • High degree of professionalism.


Skill Requirements

  • Advanced level of computing literacy (Microsoft Office Suite/ PDF);
  • Ability to promote ideas and interact positively and with confidence;
  • Strong attention to detail;
  • Excellent problem solving skills;
  • Strong written and oral communications skills;
  • Ability to multi-task, prioritize tasks and meet required deadlines;
  • Customer focused individual who believes in ensuring promises are delivered upon and can foster a climate of trust and cooperation with colleagues and customers

Personal Attributes

The incumbent must maintain strict confidentiality in performing the duties of the Sales Support Administrator.  He/She must also demonstrate the following personal attributes:

  • Honest
  • Trustworthy
  • Respectful
  • Reliable
  • Courteous and pleasant personality
  • Sound work ethics.


Salary will be commensurate to qualifications and experience.

Location: Belize City (candidate must be resident of Belize City)

Deadline: Wednesday, February 15th, 2023

Email resume or CV to : or

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